If you simply spend the money to build a glamorous site but do not keep it up to date, your investment will very rapidly turn out to be wasted.

-Jakob Nielsen, the world's leading expert on Web usability

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Website Maintenance

3210 Consulting offers comprehensive website maintenance packages, both for websites we have developed as well as for those developed by other firms. You can expect high quality and quick responses on all of your maintenance requests. Typical turnaround time is one to two days. However, if you need it sooner, just let us know and we will do everything we can to accommodate your needs.

We understand the importance of an accurate, up-to-date website. Read on for more information about how we can partner with you to provide full maintenance support for your website.

WHAT: Ongoing updates, additions, and edits to website content and functionality including:

  • General Internet Marketing Strategy
  • Website Design Consulting and ongoing communication
  • Text changes
  • Additions or modifications to graphics and/or photos
  • Alterations to page layout
  • Minor database modifications
  • Functionality enhancements
  • General troubleshooting

WHEN: Most experts agree that a company website should be updated on at least a monthly basis.

WHY: The most highly trafficked and profitable websites boast significant amounts of repeat traffic (i.e. traffic from visitors who have accessed a website more than once over a specific time period). In a study conducted by Forrester Research, users were asked why they returned, or made repeat visits to a given website. Their top rated response? High quality content. That means you should frequently update your site with useful, relevant content.

Whether you sell products and require frequent updating to your product catalog, or you offer professional services and you wish to demonstrate your expertise through ongoing publishing of articles or circulating your own newsletter or e-zine, website maintenance plays an integral role in the success of your business online. Read about why your business needs website maintenance.

Maintenance Packages:

Maintenance packages are blocks of hours which your company can allocate towards any issue defined as maintenance-related; the packages include ongoing consulting and communication with us, text changes, minor database modifications, additions or modifications to graphics and/or photos, alterations to page layouts, functionality enhancements, and general troubleshooting.